How do I change my email, manage notices or close my account?
Control your communications on Biz Launches: adjust notice settings, update your sign-in email, or request account closure and data removal.
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Manage your notice communications
Each notice from Biz Launches contains an unsubscribe option for that specific notice type. You can also visit /account/notifications to configure which notices you receive and their frequency.
Certain communications cannot be disabled. Receipts, refunds, payment issues, listing holds and security alerts are always sent to your registered email address, as these relate directly to your account status and legal obligations.
Update your sign-in email
To change the email address associated with your account, submit a request via /account/email and provide your new address. We will send verification emails to both your current and new addresses. Once the change is processed, you will receive a security notification confirming the update.
Request account removal
To close your account and have your personal data removed, send a request through /account/privacy or contact launch@zinndigital.com from the email address registered to your account.
Before you go, take your records with you: on /account/privacy one button downloads all your data as a zip, with your invoices as PDFs.
We will confirm by email which information will be deleted: your account details, founder profile and personal information. Invoices are retained for the period required by law. Our full data-handling procedures are detailed in /privacy.
Questions people ask
- Can I stop all emails from Biz Launches?
- No. Receipts, refunds, payment problems, listing holds and security notices cannot be disabled. You can manage other notice types via /account/notifications or the unsubscribe link in each message.
- How do I verify an email change?
- When you request a new sign-in email via /account/email, we send confirmation emails to both addresses. A security email confirms completion of the change.
- What happens to my data when I close my account?
- Your account, founder profile and personal details are removed. Invoices are kept as long as the law requires. See /privacy for full details on how we handle your data.