Help centre

Answers about launching, pricing, badges, VAT and your account. Can't find it? Use the help button on any page to ask our assistant or send a request to our team.

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Developers

• How do developers access Biz Launches data and tools?

  Integrate with Biz Launches using the REST API or connect an AI assistant through MCP to manage your company profile.

Badges and links

• How do badges and followed links work?

  Badges display your listing on your site, free listings need them to publish, and your link becomes dofollow based on your domain rating.

Pricing and payments

• Multi-site bundle or done-for-you listing: which suits you?

  Two distinct options to place your company on other launch and discovery sites, with different costs and involvement levels.

• What are the prices for Biz Launches products?

  All product costs, what each includes, and how we calculate VAT on your invoice.

• When do you get refunds on Biz Launches?

  Purchases are final. Your money is returned only if we remove a paid listing, or if your statutory rights apply.

• How VAT and invoices work on Biz Launches

  VAT is added only where due. Enter your VAT number at checkout so an EU business can be reverse-charged and a UK number is printed on your invoice.

Your account

• How do I claim and verify my company listing?

  Take ownership of your company profile and earn the Verified badge by proving you control its domain.

• Revise your listing details once it goes live

  Update description, tagline, FAQs and links yourself via the editor; all changes take effect on save.

• How do I change my email, manage notices or close my account?

  Control your communications on Biz Launches: adjust notice settings, update your sign-in email, or request account closure and data removal.

• Why is my listing waiting for a founder profile?

  Your founder profile must be complete before your listing can go live on Biz Launches.

• How do I control my notification settings?

  Configure which alerts you receive, through which channel, and at what frequency from your account page.

• What can you do in your account pages?

  Your account pages let you manage listings, track performance, set up billing, and control notifications.

• Update a company profile across multiple listings

  Change company details once and apply them to all your listings of that company, or select which sites to update.

Launching

• How do I add extra categories to my listing?

  Your listing includes one main category at no cost. Additional categories are available as a paid add-on.

• Choose your launch: free listing or paid profile

  Free listings go in a queue with locked sections. Paid launches are live immediately with full visibility.

• How to relaunch your product listing

  Relaunch a product in a later week while keeping the votes it has already received.

Getting help

• How do I get help with my Biz Launches account?

  Access help articles, speak with our AI assistant, or contact our team via the help button or contact page.

Getting started

• How to launch your business profile on Biz Launches

  Submit your website, complete your founder profile, choose a plan, and go live in your chosen launch week.

Community

• How leaderboards rank launches on Biz Launches

  Three ranking systems show community votes, paid placement and domain authority. Launch of the Week badges reward top performers weekly.

• How voting works on Biz Launches

  Voting requires email verification. One vote per listing per person on live launches only. Votes cannot be purchased.

Still stuck? Contact us. Our team works Mon-Fri 08:00-20:00 UTC and answers every request by email.