How do I get help with my Biz Launches account?
Access help articles, speak with our AI assistant, or contact our team via the help button or contact page.
Updated
Finding help on site
Every page has a help button. Use it to search through these articles, consult our AI assistant, or submit a query to our team.
What the AI assistant can do
When signed in, the assistant reviews your account—your listings, orders, invoices, claims and notices—to answer questions about your status. For instance, it can explain why a listing remains unpublished. The assistant reads your account only; it cannot alter anything and will never request passwords or payment details.
Speaking with our team
Submit a request through the help button or visit /contact. You will receive a ticket number via email, and we will respond by email. Reply to that message to provide further information.
Alternatively, email launch@zinndigital.com directly.
Our team operates during Mon-Fri 08:00-20:00 UTC.
Questions people ask
- Can the assistant change things in my account?
- No. The assistant can only read and explain your account information. All changes must be made by you directly or by our team through email support.
- How do I contact Biz Launches if I need to speak with someone?
- Send a request via the help button or contact page at /contact, or email launch@zinndigital.com. You will receive a ticket number and we will respond by email.
- Who operates this site?
- Biz Launches is operated by Zinn Digital® Ltd, a company registered in the United Kingdom.